Structural support
Do not install directly into drywall, decorative cladding or any element whose load-bearing strength cannot be confirmed.
INSTALLATION · REST · CARE
Your CIELO hammock,
properly installed and better enjoyed.
A clear guide to installing, using, washing and caring for it for longer.
BEFORE YOU BEGIN
A good installation changes the entire experience.
The hammock should hang in a deep, natural curve, never fully taut. It must be secured to structural supports with hardware suited to the wall, column, beam or healthy, sturdy tree.
This guide is designed to help you install and care for your hammock safely. The final capacity depends on the hammock, hardware, ropes, supporting surface and the quality of the installation.
SAFETY
Before anything else.
Sensible height
Hang it low enough to enter and exit easily, while ensuring that the centre does not touch the floor when loaded.
Frequent inspection
Before every use, inspect the anchors, ropes, suspension arms, knots and any sign of wear or movement.
Responsible use
It is not a swing: avoid jumping, spinning or rocking aggressively. Always supervise children and pets.
INSTALLATION
It should hang in a curve,
not be pulled taut.
- Choose structural supports.Concrete, solid wood, steel and healthy trees each require a different anchoring solution.
- Adjust the distance with ropes.A standard CIELO hammock measures approximately 4.20 m / 13.8 ft from end to end; it does not need to be stretched to its full length.
- Look for a deep curve.The body of the hammock should form a soft, generous U shape.
- Keep the centre low.As a reference, it should sit close to chair-seat height when loaded, without touching the floor.
- Test it gradually.Apply weight slowly and stop if you notice movement, noise or deformation.
If you are unsure about the structure of the wall, ceiling or tree, ask a qualified person to inspect it before installation.
VIEW HARDWARE AND ROPESLEARN BY WATCHING
Two minutes can prevent a poor installation.
Short, direct videos to help you recognise the correct curve and protect the weave when washing.
01 · INSTALLATION
How to hang your hammock
Understand the curve, height and correct way to secure it.
02 · WASHING
How to wash your hammock
Protect the suspension arms and clean the piece without distorting the weave.
HOW TO USE IT
Sit first.
Lie diagonally.
To get in, stand with your back to the centre of the hammock, hold both edges and sit down before reclining. Once inside, turn your body slightly on the diagonal.
The diagonal position opens the weave, creates a wider surface and helps distribute weight evenly. Avoid standing, jumping or using the hammock as a swing.
To get out, return to the centre, sit with both feet on the floor and stand while holding the edges.
UNIVERSAL CARE
Every CIELO hammock is washed the same way.
Hand wash in cold water with mild soap. Do not twist, do not use bleach, and dry fully extended in the shade.
Cold water
Wash the hammock by hand in cold water to protect the weave, colour and shape of the piece.
Mild soap
Use a small amount of mild soap. Avoid bleach, fabric softener, whitening agents and abrasive products.
Do not twist
Press gently to remove excess water. Twisting can distort the weave and tangle the suspension arms.
Dry in the shade
Leave it fully extended in a well-ventilated, shaded place before using or storing it again.
WASHING
Wash it without tangling the suspension arms.
- Remove accessories.Take off ropes, mosquito nets and any additional pieces.
- Arrange and protect the suspension arms.Gather and secure them gently so they do not become tangled during washing.
- Use cold water and mild soap.Wash by hand and avoid bleach, fabric softener, whitening agents and abrasive products.
- Do not twist the weave.Remove excess water with gentle pressure, without wringing or pulling.
- Dry completely.Leave it extended, ventilated and in the shade before storing it.
To preserve the weave and suspension arms, we always recommend hand washing.
WATCH THE WASHING VIDEO ↗MAINTENANCE
Small acts of care.
A major difference.
A brief inspection before use helps identify wear in time.
Check anchors, ropes, suspension arms and knots. Do not use it if you see cuts, broken fibres, corrosion or movement.
Allow it to dry completely. Never store it damp or folded with water, salt or residue in the weave.
Clean and dry it, arrange the suspension arms, and protect it from moisture, continuous sun and sharp objects.
Stop using the hammock if you find serious wear, distorted suspension arms, loose knots or damaged hardware.
FREQUENTLY ASKED QUESTIONS
Answers before you hang it.
Every installation varies according to the structure, hammock model and hardware. When in doubt, share photographs and measurements with our team before drilling or choosing a tree.
Installation and space
How much distance do I need?
There is no single required distance. The hammock should retain a deep curve, and the span can be adjusted with ropes. Our standard hammock measures approximately 4.20 m / 13.8 ft from end to end.
At what height should I place the anchors?
It depends on the distance between supports. The goal is for the loaded centre to remain low and easy to enter or exit without touching the floor. Do not copy a measurement without considering your own space.
Can I install it on drywall?
Not into the board alone. The anchor must reach a structural element capable of supporting dynamic loads. Consult a qualified person whenever the structure cannot be confirmed.
Can I install it between trees?
Yes, provided that the trees are healthy, stable and sufficiently thick. Use wide ropes or straps that do not cut into the bark, avoid weak branches, and inspect every support point before use.
Use and safety
How much weight can it support?
It depends on the model and the complete installation. The real capacity is limited by the weakest component: wall, tree, anchor, rope, hardware or hammock.
Can it be used as a swing?
No. Avoid aggressive rocking, jumping, spinning and sudden movements. Dynamic loads can greatly exceed a person’s weight at rest.
How should I lie in it?
Sit in the centre first, then lie diagonally. This position opens the weave and distributes weight more evenly.
Washing and outdoors
Can I machine wash it?
We recommend hand washing every hammock in cold water with mild soap. Protect the suspension arms, do not use bleach, do not twist the weave, and dry it fully extended in the shade.
Can I leave it outdoors?
DuraSun® is developed for outdoor use. Even so, cleaning, complete drying and protection during extreme seasons help extend the life of every piece.
What if the suspension arms become tangled?
Do not pull forcefully. Place the hammock on a clean surface and separate the cords gradually, working from the body toward the end. Ask for assistance if you find knots or uneven tension.
LANGUAGES
Read the manual in your language.
CIELO SUPPORT
Does your space need a specific recommendation?
Send us photographs of the space, the distance between supports, the available height, and the material of the walls, columns, beams or trees. We can advise you on the configuration; structural verification and installation should be carried out by a qualified person.
